Refund & Cancellation Policy

1. Overview

Rocketly provides digital services and subscription-based solutions. By purchasing any service from Rocketly, you acknowledge and agree to the terms outlined in this Refund & Cancellation Policy.

2. Cancellation Policy

You may request cancellation of services by contacting Rocketly through official communication channels. Cancellation requests must be submitted in writing.

• Cancellations do not guarantee refunds.
• Services once activated cannot be reversed.
• Access may continue until the end of the billing cycle.

3. Refund Policy

Due to the nature of digital services, all payments made to Rocketly are generally non-refundable.

• No refunds for completed or partially delivered services.
• No refunds for subscription renewals.
• No refunds for change of mind or business decisions.

4. Exceptions

Refunds may be considered only under exceptional circumstances, such as:

• Duplicate payment due to technical error.
• Payment deducted but service not activated.

Any approved refund will be processed at Rocketly’s sole discretion.

5. Refund Processing

Approved refunds, if any, will be processed within 7–10 business days through the original mode of payment. Processing time may vary based on banking institutions or payment gateways.

6. Service Termination by Rocketly

Rocketly reserves the right to suspend or terminate services without prior notice if a user violates our Terms & Conditions or engages in unlawful or abusive activities.

7. Governing Law

This Refund & Cancellation Policy shall be governed and interpreted in accordance with the laws of India.

8. Contact Information

For refund or cancellation related queries, please contact us at:

Email: contact-admin@rocketly.in